Quality is personal : a foundation for total quality management
By: ROBERTS, Harry V
.
Contributor(s): SERGESKETTER, Bernard F.
Material type: 
BookPublisher: New York : Free Press, 1993Description: 169 p.Subject(s): Qualidade Total
Contents:
Foreword Tips for the reader Acknowledgments Introduction 1. Quality, personal quality, and personal quality checklists 2. How to get started on your own personal quality checklist 3. Experiences with personal quality checklists 4. Other routes to personal quality improvement 5. Beyond personal quality Conclusion Appendix: elementary statistics tutorial based on personal quality Index About the authors
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 2.16R6446q (Browse shelf) | 1 | Available | 10002509 |
Foreword Tips for the reader Acknowledgments Introduction 1. Quality, personal quality, and personal quality checklists 2. How to get started on your own personal quality checklist 3. Experiences with personal quality checklists 4. Other routes to personal quality improvement 5. Beyond personal quality Conclusion Appendix: elementary statistics tutorial based on personal quality Index About the authors
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